Olmec has been providing technical support services to the rural community since 2010
Many common computer issues can be diagnosed and remedied remotely
if your device has a working internet connection
Make an appointment using the button below or call to describe your problem
Discuss your problem to confirm a remote session is likely to resolve the issue
If you wish to start a remote session you will need to be in front of your computer with remote control program installed
Start remote control program and supply password to grant access to your computer and share the screen
No charge for initial discussion
You will be charged $1 per minute with a 50% discount if the problem can not be resolved to your satisfaction
Once the repair is complete you will be sent an invoice by email. This can be paid by internet banking or credit card
RustDesk is a widely used free application that works on most types of computers and allows you to grant remote control access and share your screen.
Download and install RustDesk if you don't have it already
You will need a working internet connection